Division Mel Trotter Ministries
Location Mel Trotter Ministries
Employment Type Full Time Employee
Date Posted 4/16/2021
Job Code WRCM
Questionnaire To apply for this job, you must also complete an online questionnaire.
Job Details

About our Culture

Who is Mel Trotter Ministries?

We are innovative, empathetic and compassionate difference-makers. We dream and dare more for MTM because all of God’s people deserve more. We walk alongside people as they transform their lives. Do you share our innovative and driven love of people, and do you want to make a difference? Join our team! Together and through the power of Christ, we can do immeasurably more to solve homelessness in our community.

You belong here if:

You are called to make an impact in greater Grand Rapids.
You are called to help men, women and children overcome homelessness.
You see value and potential in every human being no matter how broken they are.
You rejoice in seeing lives transformed forever.
You are called to demonstrate the compassion of Jesus to everyone.

Staff Attributes

Our staff exemplify passion to a faith-based approach to advocacy for the guests. They are humble, supportive team players, who acknowledge their own gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. Our staff are hungry, innovative, goal-oriented, eager contributors, who show a dedicated work ethic. They exhibit empathy, compassion, active listening, and self- awareness. They are sensitive across racial, class and cultural lines, ethical, and approachable. They exhibit work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem solving, and overall positivity.


About the Position

Women's Recovery Case Manager – Full Time

This position is the daily point of contact for Step-up Recovery Program guests. Responsibilities include the ability to assess the needs and barriers that brought the guest into recovery and assist guests on an individual basis in their achievement of daily, weekly, and life goals, and weekly curriculum, which are established through a written action plan, including coordination with outside agencies. This position provides spiritual support, guidance, and encouragement for recovery guests. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We will trust you with: (Job Responsibilities)

* 10 person case load that will have a scheduled bi weekly 1:1

* Monthly case review

* Monthly staff meeting 

* Teach a class

* Outreach activities

* Track point system

* Work one evening shift a week

* MOD rotation 

Bring your strengths: (Job Requirements)

* Bachelor’s Degree or equivalent years’ experience in a related position

* Proficient with Microsoft Office Suite (word, excel, outlook, PowerPoint)

* Proficient with Case Management software platforms

* Professional, positive communicator, both written and verbally

* Highly organized, excels at time management and managing multiple projects

* Exhibits positive and effective leadership, training, and mentoring skills

* Exhibits professional and ethical behavior

Working Conditions:

* Regular standing, walking, climbing, crouching, bending, pushing, or pulling

* Understand, speak, read, and write fluent English

* Ability to communicate verbally and to accurately hear, with hearing correction

* Ability to see 20/20, with vision correction

* Able to lift up to 50 pounds occasionally, and up to 35 pounds regularly

* Able to use fine motor hand functions

* Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees