Outreach Staff
Division Mel Trotter Ministries
Location Mel Trotter Ministries
Employment Type Part Time Employee
Date Posted 3/19/2021
Job Code Outreach
Questionnaire To apply for this job, you must also complete an online questionnaire.

Job Details

About our Culture

Who is Mel Trotter Ministries?

We are innovative, empathetic and compassionate difference-makers. We dream and dare more for MTM because all of God’s people deserve more. We walk alongside people as they transform their lives. Do you share our innovative and driven love of people, and do you want to make a difference? Join our team! Together and through the power of Christ, we can do immeasurably more to solve homelessness in our community.

You belong here if:

You are called to make an impact in greater Grand Rapids.
You are called to help men, women and children overcome homelessness.
You see value and potential in every human being no matter how broken they are.
You rejoice in seeing lives transformed forever.
You are called to demonstrate the compassion of Jesus to everyone.

Staff Attributes

Our staff exemplify passion to a faith-based approach to advocacy for the guests. They are humble, supportive team players, who acknowledge their own gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. Our staff are hungry, innovative, goal-oriented, eager contributors, who show a dedicated work ethic. They exhibit empathy, compassion, active listening, and self- awareness. They are sensitive across racial, class and cultural lines, ethical, and approachable. They exhibit work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem solving, and overall positivity.


About the Position

Outreach Staff - Part Time

This position supports the Outreach Ministries and efforts to end homelessness by providing support to the Outreach Team and overall outreach efforts that addresses poverty, addiction, employment, housing, mental health and spirituality of those we serve.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We will trust you with: (Job Responsibilities)

* Exhibit and exercise strong knowledge of resources directly related to housing and employment in Grand Rapids.

* Inform those we serve of the services available to help them in their present situation. Ensure they have access to information on housing and other options to include Program options.

* Work with the Outreach team to develop plans to fix any issues that are encountered within the department. Initiate communication with the Outreach Coordinator on any operational or personnel issues that may negatively impact operations.

* Serve as an active training resource for volunteers participating in Outreach shifts to ensure the highest quality experience for all involved.

* Assist in the creation of meaningful and productive roles in which volunteers might serve in the organization, and to interact positively and cooperatively with our volunteers.

* Ensure all volunteers and interns are interacting with those we serve in a grace-based and relationally driven manner.  

* Maintain accurate and timely records, and ensure the physical security and maintenance of assigned equipment.

* Maintain a positive, pleasant, professional Christian attitude. Work with other staff to forge and model transparent and supportive relationships

* Attend all Mission meetings and training sessions, as required.

* Work effectively with colleagues throughout the Mission's organization to achieve ministry objectives, maintaining good communication and working relationships

* Drive between various ministry locations as needed.

* Any other job-related duties as assigned by supervisor.

Hope Outreach Van

* Prep and operate the MTM ‘Hope’ Outreach van at various locations and outreach locations bringing much needed care to those we serve in Grand Rapids

* Work with partners, churches, and volunteers to meet the needs of unsheltered individuals

* Provide outreach services and resources to individuals at each site to include, clothing distribution, hygiene products and food when available.

* Work closely with the Outreach Coordinator to manage inventory and supplies for outreach 

MTM Shower Truck

* Prep and operate the Mission shower trailer at various locations and per-determined outreach locations bringing much needed care to those we serve in Grand Rapids

* Work with partners, churches, volunteers and program interns to help set-up, operate and tear-down clean the shower trailer multiple times a week. 

* Provide outreach services and resources to individuals at each site to include, clothing distribution, hygiene products and food when available.

* Work closely with the Outreach Coordinator and Facilities Department to address any maintenance issues with shower trailer, van or equipment.

* Restock and order all necessary supplies and equipment needed to successfully sustain shower trailer ministry efforts.


 Bring your strengths: (Job Requirements)

* Minimum two years’ experience working in proximity with similar population

* Trauma-informed care and de-escalation training, or willing to train

* Proficient with Microsoft Office Suite

* Valid Driver’s License, Chauffer’s License preferred

* Ability to work independently and with little supervision

* Ability to communicate our vision professionally and passionately

* Highly organized, detail-oriented, able to manage multiple projects 


 Working Conditions:

* Regular standing, walking, climbing, crouching, bending, pushing, or pulling

* Understand, speak, read, and write fluent English

* Ability to see 20/20, with vision correction

* Able to lift 50 pounds regularly

* Able to use fine motor hand functions

* Able to work outside in varying temperatures from 32 degrees to above 80 degrees

* Able to drive and to enter and exit a van repeatedly during each Outreach tour