Division Mel Trotter Ministries
Location Mel Trotter Ministries
Employment Type Full Time Employee
Date Posted 2/1/2021
Job Code HouseAftcr
Questionnaire To apply for this job, you must also complete an online questionnaire.
Job Details

About the Position

Men's Housing and Aftercare Advocate - Full Time


Summary of the Role

This position is responsible for building positive relationships with guests and assisting them towards ending their homelessness. Contact is initiated by a referral to the housing program from a Shelter Services Advocate. The advocate will provide supportive case management for individuals entering into the MTM Housing Program, and beginning their journey into permanent housing, to help ensure continued success and complete independence. 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



Job Plan

·        Responsible to provide suggested case management services to identified individuals who move out of MTM programming and MTM housing

·        Responsible to set up one-on-one appointments to assist individuals in housing searches, completing the Housing Choice Voucher (HCV) paperwork, and filling out applications

·        Work together with Guest’s advocate to assess barriers of individuals experiencing homelessness to most appropriate and available housing needs

·        Serve as an ongoing liaison between MTM and housing agencies, private landlords, transitional housing and sober living housing opportunities, and permanent supportive housing agencies.

·       Coordinates relationships with different community agencies, specifically related to serving the needs of MTM housing

·        Advocate for individuals as they build their own support network in the community in which they live

·        Identify community resources for individuals experiencing homelessness and distribute to guests and program team

·        Record case notes in guest’s files, in Guest VCM and Homeless Management Information System (HMIS)

·        Provides mediation when needed between landlord and MTM guest to develop a plan to obtain and/or maintain housing

·        Support MTM housing guest in accessing and utilizing public transportation and transport guests as deemed necessary



·       Proficient with Microsoft Office Suite

·       Bachelor’s Degree in Social Work or Human Services, or equivalent years’ experience in a related position

·       Detail-oriented, highly organized

·       Exceptional verbal and written communication skills, including business writing

·       Valid driver’s license


Working Conditions

·       Regular standing, walking, climbing, crouching, bending, pushing, or pulling

·       Understand, speak, read, and write fluent English

·       Ability to communicate verbally and to accurately hear, with hearing correction

·       Ability to see 20/20, with vision correction

·       Able to lift up to 50 pounds occasionally, and up to 35 pounds regularly

·       Able to use fine motor hand functions

·       Frequently exposed to varying temperatures from below 32 degrees to above 80


About our Culture

Who is Mel Trotter Ministries?

We are innovative, empathetic and compassionate difference-makers. We dream and dare more for MTM because all of God’s people deserve more. We walk alongside people as they transform their lives. Do you share our innovative and driven love of people, and do you want to make a difference? Join our team! Together and through the power of Christ, we can do immeasurably more to solve homelessness in our community.


Staff Attributes

Our staff exemplify passion to a faith-based approach to advocacy for the guests. They are humble, supportive team players, who acknowledge their own gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. Our staff are hungry, innovative, goal-oriented, eager contributors, who show a dedicated work ethic. They exhibit empathy, compassion, active listening, and self- awareness. They are sensitive across racial, class and cultural lines, ethical, and approachable. They exhibit work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem solving, and overall positivity.